🚀 The Operations & Events Lead's core mission:
Build and own the end-to-end event delivery system for a new mobile application.
Act as the primary contact and negotiator with venue providers, event organizers, and strategic partners.
Design seamless event execution and customer support systems built for a high-quality visitor experience.
Introduce automation and AI-supported workflows (no-code, prompt engineering) to scale venue-sourcing, contract tracking, and operations.
Own decision-making authority within operations, translating high-level priorities into actionable projects with clear timelines and milestones.
Collaborate closely with R&D, Growth, and client-facing teams to align delivery quality with app capabilities.
🛠️ Your craft & expertise:
Proven experience in event management, venue sourcing, and partner relations (min. 2–3 years).
Hands-on experience building or deploying automation and AI-supported workflows (e.g., Make, Zapier, prompt engineering, chatbots).
Strong commercial awareness with an understanding of business models, unit economics, and operational drivers.
People management skills with the ability to lead direct reports or on-site execution teams.
Proficiency with resource and planning tools (e.g., Asana, Monday.com, Float).
Comfortable working with operational data, venue pricing, capacity modeling, and KPI reporting.
✨ Your human vibe:
Thriving in fast-paced environments – comfortable with rapid shifts in priorities.
Calm under pressure – stays composed, focused, and solutions-driven through ambiguity.
Resilient & quick to learn – responds positively to setbacks and adapts approaches based on experience.
Clear communicator – excellent, structured, and effective communication skills.
Positive approach to change – embraces organizational shifts with a proactive mindset.
Strong stakeholder management – manages internal teams and external partners with confidence.
Proactive ownership – takes initiative, drives solutions, and acts as a true operating partner.
Curious & experimental – open to testing new tools, AI workflows, and ways of working.
Adaptable in scaling teams – navigates changing team structures with ease.